Parent Grievances

We welcome parents comments and concerns in any area of our work and encourage parents to speak with us if you have any concerns or comments that may help us improve our centre or our performance. Staff are always available to discuss the day-to-day care and education of your child. If you would like a longer time to discuss your issues, please make an appointment with the director. We really need to hear your concerns so that every endeavour can be made to resolve any issues and assist with our continual improvement.

A copy of our grievance policy is availabe from our Centre Policy Binder.

Confidentially and Discretion

Information received through written and spoken communication with families will be treated with discretion.  At any time if you require a private discussion with our Educators, please inform us. This can happen face to face or by phone.

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